Last Updated: 28 July 2024

Welcome to Deetaa (A Product of Zero 2 Nine, Udyam Registration Number - UDYAM-UP-50- 0152890)! This Privacy Policy ("Policy") describes how Deetaa ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you access or use our platform located at www.deetaa.com (the "Site"), and other services provided by Deetaa (collectively, the "Services"). By accessing or using the Services, you agree to the terms of this Policy. If you do not agree to this Policy, please do not use the Services.

1. Information We Collect

1.1 Personal Information

• We may collect the following types of personal information from you.
  Contact Information: Name, email address, phone number, profile information.
  Account Information: Username, password, profile picture.
  Payment Information: Credit card number, billing address, and other payment details.
  Transaction Information: Details about purchases, sales, and other transactions.
  Communications: Any information you provide when you communicate with us, such as customer support inquiries.

1.2 Automatically Collected Information

• We may automatically collect the following types of information when you use the Services.
  Device Information: IP address, browser type, operating system, device identifiers.
  Usage Information: Pages viewed, links clicked, time spent on the Site, and other usage data.
  Location Information: Approximate location derived from IP address or other location technologies.
  

1.3 Cookies and Tracking Technologies

• We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with the Services. Please refer to our Cookies Policy for more details.

2. How We Use Your Information

2.1 Providing and Improving the Services

• We may use your information for the following purposes:
• To operate, maintain, and improve the Services.
  To process transactions and send related information, such as purchase confirmations and invoices.
  To provide customer support and respond to your inquiries.
  

2.2 Personalization

• To personalize your experience on the Site and tailor content and advertisements to your preferences.
  To remember your preferences and settings.

2.3 Marketing and Communications

• To send you promotional messages, marketing, advertising, and other information that may be of interest to you.
  To inform you about new features, products, or services.

2.4 Analytics and Research

• To monitor and analyze trends, usage, and activities in connection with the Services.
  To conduct research and analysis to improve the Services and develop new products and features.

2.5 Legal and Compliance

• To comply with legal obligations, such as tax and accounting requirements.
  To enforce our Terms of Service and other policies.
  To protect the rights, property, or safety of Deetaa, our users, or others.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

3.1 Service Providers

• We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, KYC, email delivery, hosting services, customer service, and marketing assistance.

3.2 Business Transactions

• We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

3.3 Legal Requirements

• We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights

• We may disclose your information to protect the rights, property, or safety of Deetaa, our users, or others.

4. Data Security

• We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

• We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When we no longer need to use your information, we will securely delete or anonymize it.

6. Your Rights and Choices

6.1 Access and Update

• You have the right to access and update your personal information. You can do so by logging into your account.

6.2 Opt-Out

• You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications. Please note that you may still receive non-promotional communications, such as transaction receipts and account notifications.

6.3 Data Deletion

• You have the right to request the deletion of your personal information. To request deletion, please refer to the delete account feature inside your account. We will take reasonable steps to delete your information, except where we are required to retain it by law.

7. Children's Privacy

• The Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. International Data Transfers

• Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We will take appropriate safeguards to ensure that your personal information remains protected.

9. Changes to this Policy

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Policy on the Site and updating the "Last Updated" date. Your continued use of the Services after the posting of changes constitutes your acceptance of such changes.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at hello@deetaa.com